Cancellation policy

Last updated: 7 September 2026

TERMINAL808 ALL ACCESS

ALL ACCESS is an optional monthly subscription covering the active plugins included in the offer. The current advertised price is €9.99 per month. The amount, any applicable taxes, currency and billing frequency shown at checkout govern your order.

Automatic renewal

By completing a subscription checkout, you authorise recurring charges to your selected payment method at the price and frequency shown there until you cancel. Your subscription renews monthly. Your account and subscription confirmation show the applicable renewal details. A one-time plugin purchase does not start a subscription.

Cancel future charges

You may cancel at any time before the next scheduled billing date. Use the subscription-management link in your subscription confirmation email or sign in to your customer account and open your subscription to cancel. Keep the cancellation confirmation.

If you cannot access subscription management, email support@terminal808.com with your order number and checkout email and clearly ask to cancel. A cancellation request received before the next renewal takes effect for that renewal; if it is processed later and a charge occurs, contact us so we can correct it. Cancelling through your account is the quickest way to stop renewal. Deleting the HUB, uninstalling plugins or deactivating a device does not cancel billing.

Access after cancellation or failed payment

Ordinary cancellation stops future renewals. You retain access for the time already paid for. Subscription-only access ends after that period and any short payment grace shown by the licensing service. A failed renewal may be retried by the payment system; no new paid period is granted unless payment succeeds. Reconnect the HUB when requested to refresh subscription access. Subscription offline access cannot extend indefinitely beyond paid coverage.

Plugins you purchased separately remain licensed independently of ALL ACCESS. Cancelling ALL ACCESS does not cancel those permanent licences. Refunded or reversed subscription payments no longer contribute paid access.

Refunds and changes

The first paid subscription payment is covered by our 14-day refund policy. Ordinary cancellation does not automatically refund a current paid period. Statutory withdrawal, refund and consumer-guarantee rights remain protected.

If we change the subscription price or materially change the offer, we will provide notice before the change applies and let you cancel future renewals. We will obtain any further consent required by law. We will not apply a price change retroactively to a period already paid for.